Terms of Service
Last updated: February 21, 2026
1. Agreement to Terms
By accessing or using Gray Ark's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.
2. Use License
Permission is granted to access and use the Gray Ark platform in accordance with your subscription agreement. Under this license you may not:
- Modify or copy our proprietary materials outside permitted use
- Use the platform for any unlawful purpose
- Attempt to decompile or reverse engineer any software
- Remove any copyright or other proprietary notations
- Transfer your account or access credentials to another person
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Gray Ark at any time.
3. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are solely responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorised use
4. Intellectual Property
The Gray Ark platform and its original content, features, and functionality are owned by Gray Ark and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
5. User Content
You retain ownership of all data and content you upload to the Gray Ark platform, including assessment responses, documents, and reports. By using our services, you grant us a limited license to process and store your content solely for the purpose of providing the platform services.
6. Prohibited Uses
You agree not to use our services:
- In any way that violates applicable laws or regulations
- To transmit harmful or malicious code
- To impersonate or attempt to impersonate others
- To engage in any activity that interferes with or disrupts the services
- To collect or track personal information of others without authorisation
7. Early Access & Product Development
The Gray Ark platform is currently in active development and is offered on an early access basis. Certain features, capabilities, and integrations described on this website or discussed during demonstrations may be under development, in prototype stage, or planned for future release.
By participating in our early access programme, you acknowledge and agree that:
- The platform may not include all features described in marketing materials at the time of your engagement
- Features and functionality are subject to change, delay, or removal without prior notice
- Performance, uptime, and availability may not meet production-grade service levels during the early access period
- Pricing, terms, and feature scope for early access participants may differ from general availability terms
- Gray Ark makes no guarantee regarding the timeline for delivery of any specific feature or capability
Early access participants may be invited to provide feedback, participate in usability testing, or contribute to product direction. Any feedback, suggestions, or ideas you provide may be used by Gray Ark without obligation or compensation.
8. Disclaimer
Our services are provided "as is" and "as available" without any warranties, either express or implied. Gray Ark makes no warranty that the services will meet your requirements or be available on an uninterrupted, secure, or error-free basis. This applies particularly during the early access period, during which the platform is under active development and may contain incomplete functionality.
9. Limitation of Liability
In no event shall Gray Ark, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
10. Termination
We may terminate or suspend your account and bar access to our services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions.
12. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@grayark.io